Designing a Hospitality Experience
People Over All Else The heart and soul of our business and the hospitality industry overall is people. Serving people. Employing people. Partnering with people. The product we “s… Read More
Extending Hospitality Beyond the Front Desk
On Serving & Being Served The hospitality industry is a storied one and people like myself have built iterations of what the service standard means for our guests and ourselves yea… Read More
KAJ is Here for People
Sharing our New Vision for Hospitality It’s no secret that our industry has had an impossible year. January and February were record months for KAJ, and then the middle of March ha… Read More