Shuttle Driver

Doubletree by Hilton West Fargo

Location: West Fargo, ND

Shuttle Driver

(Transport Authority)

Hourly, Non-Exempt



Consider this role as the official hotel connoisseur and guest chauffer! To excel as a Transport Authority, you must be comfortable working with a variety of people from a wide range of backgrounds. You should also have a keen sense of direction and be punctual in nature. Transport Authorities need excellent defensive driving skills and a thorough knowledge of all road safety practices. You’re a beacon of resource always shining a light on the knowledge of the hotel and city.


If you find yourself yearning for a role focused on communication and happiness, love to organize and be a connector, and have a passion for people, we’d like to welcome you to learn more about KAJ!


At KAJ, we promise to deliver engaged leadership, a family-friendly environment, opportunities for growth, and colleagues who feel like lifelong friends. Our benefits include competitive wages, medical/dental/vision/life insurance, long-term disability, flexible spending plan, supplemental health coverage, and 401(k). 


A Typical Day as a Transport Authority


We strive to provide the ultimate experience for every guest in our care—whether individual business travelers, friends on an overdue getaway, or families navigating a road trip. Our guests deserve a “yes and” experience: 

  • Response with a Smile A brand beacon who tirelessly focuses on the guest experience. Responsible for driving the hotel shuttle to pick up and drop off guests and assisting in any department as needed. The sharing of timely, accurate information with guests and administration.
  • Keeper of the Shuttle Report any vehicle problems to management immediately, i.e., problems with brakes, wipers, lights, tires, etc. Assist guests by loading and unloading luggage. Record details of trips such as destinations, passengers, etc. Ensure vehicle(s) are properly maintained, fueled, and clean – inside and out. May be required to perform minor repair, maintenance, and trouble-shooting, i.e. change flat tires, charge batteries, etc.
  • KAJ Family One of the best parts about this role is working with colleagues who share your passion, drive, and commitment to service. You will be asked to assist other team members throughout the day to make a lasting impression with the guests about the space, the people, and their experience.    
  • Helpful, with a Side of Hustle There’s never a dull moment in this role, as you are on your feet and moving most of the time. You’ll build strong muscles by loading and unloading guest’s luggage which can weigh up to 60 pounds. You and your teammates will consistently support each other to lend a hand as needed to ensure we’re delivering the KAJ experience every day, with every guest. 


KAJ is for day makers, time takers, and big picture see-ers. By fostering a sense of family, comfort, and ritual, we’re inspiring our guests to achieve whatever they face when they leave our lobbies. KAJ communities are dynamic and built for people who thrive on delivering great experiences. While KAJ is a revenue and reviews-based business, we’re more into relationships. People over all else. We’re a “yes and”-type organization, indefinitely. 


If this is you and you want to build a career where you can make a real impact, start a conversation with us. 


Here for People.

Apply Now