All Positions

Looking to make the jump to a management position? It’s time to check in with the Springhill by Marriott Sioux Falls managed by KAJ Hospitality!

Who We Are

At KAJ Hospitality, our mission is to Inspire people to Aspire, to build a community where all people pursue, fail, and achieve. How do we do this? By ensuring our family culture is woven into each business decision we make. Family is about showing up in good times and in bad and an unrelenting commitment to overcome obstacles together. At KAJ Hospitality, we employ this practice in ever encounter we have!

What You’ll Do

We’re looking for an outgoing individual who wants the opportunity to lead the Housekeeping Department! As part of our management team, you’ll help us inspire our Housekeeping team to achieve greatness by motivating and training them to clean every room to the highest expectations! You’ll be responsible for overseeing the Housekeeping Schedule, Hotel Brand Standards, Cost Controls, Exceptional Guest cleanliness Scores, and fostering an environment of inclusiveness for all our Housekeepers!

What We Promise

Our Core Values are the heart of how we treat our team, it’s how we promote and reward and what sets us apart from any company that you’ve ever worked at before! Our employees enjoy both personal and professional growth, community involvement, mentorship, benefits, and plenty of workplace fun! Plus, don’t forget huge discounts on Marriott Branded hotels worldwide!

Don’t Take Our Word For It

“I didn’t expect to grow here. But I did and I still am.”
—Ivett, Manager

KAJ Hospitality Has Room For You AND Room For You To Grow!

Housekeeper

(Comfort Creator)
Hourly, Non-Exempt

"I didn't expect to grow here. But I did, and I still am."
— Ivette, Wichita

Overview

Some say Housekeeper, we say Comfort Creator. In addition to incredibly high standards for establishing welcoming, organized guest rooms and community spaces, the Comfort Creator ensures that every guest has a highly personalized experience fueled by superior customer care. If you believe in holding doors, good morning smiles, and going the extra mile because it simply makes the day better and brighter, we’re kindred spirits. 

If you are flexible, independent, motivated, enjoy laughing at work, and inspired by the sunrise (that’s our way of saying no two days are the same), you may be our perfect match. 

At KAJ, we promise to deliver engaged leadership, a family-friendly environment, opportunities for growth, and colleagues who feel like lifelong friends. Our benefits include competitive wages, medical/dental/vision/life insurance, long-term disability, flexible spending plan, reliance standard 3-in-1 value package, and 401(k).

A Typical Day as a Comfort Creator

We strive to provide the ultimate experience for every guest in our care—whether individual business travelers, friends on an overdue getaway, or families navigating a road trip. Our guests deserve a “yes and” experience:

• Bathroom, Bed Standard, General Room, and Hallway Care. Everything clean, tidy, and replenished every day. No exceptions, and no worries. You’ll receive hands-on training, orientation of all spaces, and a mentor colleague to guide you in your earliest days with us. You’ll also use our KAJ Comfort Creator Checklist which takes the guesswork out of the details, with ample time to deliver plenty of “yes and” moments to our guests.  
• Restocking Comfort Creator Carts Most everything you need to provide exemplary service to our guests is available on four wheels. Each day, you’ll replenish what you used from the cart to ensure your teammates are prepped and ready for the following day. Speaking of teammates... 
• A Team of Comfort Creators One of the best parts about this role is working with colleagues who share your passion, drive, and commitment to service. You will be asked to assist other Comfort Creators throughout the day, and together, make a lasting impression with the guests about the space, the people, and their experience.    
• Helpful, with a Side of Hustle There’s never a dull moment in this role, as you are on your feet and moving most of the time. You’ll log steps and maintain your physical health by actively moving up to eight hours per day and sometimes lifting up to 40 pounds. You and your teammates will consistently support each other to lend a hand as needed to ensure we’re delivering the KAJ experience every day, with every guest.

KAJ is for day makers, time takers, and big picture see-ers. By fostering a sense of family, comfort, and ritual, we’re inspiring our guests to achieve whatever they face when they leave our lobbies. KAJ communities are dynamic and built for people who thrive on delivering great experiences. While KAJ is a revenues and reviews-based business, we’re more into relationships. People over all else. We’re a yes and-type organization, indefinitely.

If this is you and you want to build a career where you can make a real impact, start a conversation with us.

Part Time hours guaranteed - Full Time employees receive benefits.

Here for People.

Front Desk

(Welcome Facilitator)
Hourly, Non-Exempt

Overview

Consider this role as the official (first!) face of the KAJ experience! As our Guest Service Agents you act as the Welcome Facilitator and make every effort to ensure every guest’s satisfaction is met for the duration of their stay. You’re organized to a fault and lead each guest interaction with empathy, seeking to understand. You’re quick on your feet and love lending a helping hand across the hotel property. You’re a beacon of resource always shining a light on the solutions you provide.

If you find yourself yearning for a role focused on communication and happiness, love to organize and be a connector, and have a passion for people, we’d like to welcome you to learn more about KAJ!

At KAJ, we promise to deliver engaged leadership, a family-friendly environment, opportunities for growth, and colleagues who feel like lifelong friends. Our benefits include competitive wages, medical/dental/vision/life insurance, long-term disability, flexible spending plan, supplemental health coverage, and 401(k).

A Typical Day as a Welcome Facilitator

We strive to provide the ultimate experience for every guest in our care—whether individual business travelers, friends on an overdue getaway, or families navigating a road trip. Our guests deserve a “yes and” experience: 

• Response with a Smile A brand beacon who tirelessly focuses on the guest experience. The sharing of timely, accurate information with guests and administration. You’ll receive hands-on training, orientation of all spaces, and a mentor colleague to guide you in your earliest days with us. You’ll also use our KAJ Welcome Facilitator Checklist which takes the guesswork out of the details, with ample time to deliver plenty of “yes and” moments to our guests. 
• Tone Setter Extraordinaire First impressions are everything, but experiences are what last. Meeting every guest’s need while anticipating their next means you set the entire tone and outcome of their stay and interaction.
• A Team of Welcome Facilitators One of the best parts about this role is working with colleagues who share your passion, drive, and commitment to service. You will be asked to assist other Welcome Facilitators throughout the day, and together, make a lasting impression with the guests about the space, the people, and their experience through guest services.   
• Calm on the Surface There’s never a dull moment in this role, as you are on your feet and moving most of the time, adjusting to each day’s requirements as they arise. You’ll log steps and maintain your physical health by actively moving up to eight hours per day and sometimes lifting up to 40 pounds. You and your teammates will consistently support each other to lend a hand as needed to ensure we’re delivering the KAJ experience every day, with every guest. 

KAJ is for day makers, time takers, and big picture see-ers. By fostering a sense of family, comfort, and ritual, we’re inspiring our guests to achieve whatever they face when they leave our lobbies. KAJ communities are dynamic and built for people who thrive on delivering great experiences. While KAJ is a revenue and reviews-based business, we’re more into relationships. People over all else. We’re a “yes and”-type organization, indefinitely. 

If this is you and you want to build a career where you can make a real impact, start a conversation with us.

Here for People.

 Front Desk

(Welcome Facilitator)
Hourly, Non-Exempt

Overview

Consider this role as the official (first!) face of the KAJ experience! As our Guest Service Agents you act as the Welcome Facilitator and make every effort to ensure every guest’s satisfaction is met for the duration of their stay. You’re organized to a fault and lead each guest interaction with empathy, seeking to understand. You’re quick on your feet and love lending a helping hand across the hotel property. You’re a beacon of resource always shining a light on the solutions you provide.

If you find yourself yearning for a role focused on communication and happiness, love to organize and be a connector, and have a passion for people, we’d like to welcome you to learn more about KAJ!

At KAJ, we promise to deliver engaged leadership, a family-friendly environment, opportunities for growth, and colleagues who feel like lifelong friends. Our benefits include competitive wages, medical/dental/vision/life insurance, long-term disability, flexible spending plan, supplemental health coverage, and 401(k).

A Typical Day as a Welcome Facilitator

We strive to provide the ultimate experience for every guest in our care—whether individual business travelers, friends on an overdue getaway, or families navigating a road trip. Our guests deserve a “yes and” experience: 

• Response with a Smile A brand beacon who tirelessly focuses on the guest experience. The sharing of timely, accurate information with guests and administration. You’ll receive hands-on training, orientation of all spaces, and a mentor colleague to guide you in your earliest days with us. You’ll also use our KAJ Welcome Facilitator Checklist which takes the guesswork out of the details, with ample time to deliver plenty of “yes and” moments to our guests. 
• Tone Setter Extraordinaire First impressions are everything, but experiences are what last. Meeting every guest’s need while anticipating their next means you set the entire tone and outcome of their stay and interaction.
• A Team of Welcome Facilitators One of the best parts about this role is working with colleagues who share your passion, drive, and commitment to service. You will be asked to assist other Welcome Facilitators throughout the day, and together, make a lasting impression with the guests about the space, the people, and their experience through guest services.   
• Calm on the Surface There’s never a dull moment in this role, as you are on your feet and moving most of the time, adjusting to each day’s requirements as they arise. You’ll log steps and maintain your physical health by actively moving up to eight hours per day and sometimes lifting up to 40 pounds. You and your teammates will consistently support each other to lend a hand as needed to ensure we’re delivering the KAJ experience every day, with every guest. 

KAJ is for day makers, time takers, and big picture see-ers. By fostering a sense of family, comfort, and ritual, we’re inspiring our guests to achieve whatever they face when they leave our lobbies. KAJ communities are dynamic and built for people who thrive on delivering great experiences. While KAJ is a revenue and reviews-based business, we’re more into relationships. People over all else. We’re a “yes and”-type organization, indefinitely. 

If this is you and you want to build a career where you can make a real impact, start a conversation with us.

Here for People.

Front Desk

(Welcome Facilitator)
Hourly, Non-Exempt

Overview

Consider this role as the official (first!) face of the KAJ experience! As our Guest Service Agents you act as the Welcome Facilitator and make every effort to ensure every guest’s satisfaction is met for the duration of their stay. You’re organized to a fault and lead each guest interaction with empathy, seeking to understand. You’re quick on your feet and love lending a helping hand across the hotel property. You’re a beacon of resource always shining a light on the solutions you provide.

If you find yourself yearning for a role focused on communication and happiness, love to organize and be a connector, and have a passion for people, we’d like to welcome you to learn more about KAJ!

At KAJ, we promise to deliver engaged leadership, a family-friendly environment, opportunities for growth, and colleagues who feel like lifelong friends. Our benefits include competitive wages, medical/dental/vision/life insurance, long-term disability, flexible spending plan, supplemental health coverage, and 401(k).

A Typical Day as a Welcome Facilitator

We strive to provide the ultimate experience for every guest in our care—whether individual business travelers, friends on an overdue getaway, or families navigating a road trip. Our guests deserve a “yes and” experience: 

• Response with a Smile A brand beacon who tirelessly focuses on the guest experience. The sharing of timely, accurate information with guests and administration. You’ll receive hands-on training, orientation of all spaces, and a mentor colleague to guide you in your earliest days with us. You’ll also use our KAJ Welcome Facilitator Checklist which takes the guesswork out of the details, with ample time to deliver plenty of “yes and” moments to our guests. 
• Tone Setter Extraordinaire First impressions are everything, but experiences are what last. Meeting every guest’s need while anticipating their next means you set the entire tone and outcome of their stay and interaction.
• A Team of Welcome Facilitators One of the best parts about this role is working with colleagues who share your passion, drive, and commitment to service. You will be asked to assist other Welcome Facilitators throughout the day, and together, make a lasting impression with the guests about the space, the people, and their experience through guest services.   
• Calm on the Surface There’s never a dull moment in this role, as you are on your feet and moving most of the time, adjusting to each day’s requirements as they arise. You’ll log steps and maintain your physical health by actively moving up to eight hours per day and sometimes lifting up to 40 pounds. You and your teammates will consistently support each other to lend a hand as needed to ensure we’re delivering the KAJ experience every day, with every guest. 

KAJ is for day makers, time takers, and big picture see-ers. By fostering a sense of family, comfort, and ritual, we’re inspiring our guests to achieve whatever they face when they leave our lobbies. KAJ communities are dynamic and built for people who thrive on delivering great experiences. While KAJ is a revenue and reviews-based business, we’re more into relationships. People over all else. We’re a “yes and”-type organization, indefinitely. 

If this is you and you want to build a career where you can make a real impact, start a conversation with us.

Here for People.

Bartender

(Spirit Maker)
Hourly, Non-Exempt

Overview

Front Desk-Night Auditor

(Welcome Facilitator)
Hourly, Non-Exempt

Overview

Consider this role as the official (first!) face of the KAJ experience! As our Guest Service Agents you act as the Welcome Facilitator and make every effort to ensure every guest’s satisfaction is met for the duration of their stay. You’re organized to a fault and lead each guest interaction with empathy, seeking to understand. You’re quick on your feet and love lending a helping hand across the hotel property. You’re a beacon of resource always shining a light on the solutions you provide.

If you find yourself yearning for a role focused on communication and happiness, love to organize and be a connector, and have a passion for people, we’d like to welcome you to learn more about KAJ!

At KAJ, we promise to deliver engaged leadership, a family-friendly environment, opportunities for growth, and colleagues who feel like lifelong friends. Our benefits include competitive wages, medical/dental/vision/life insurance, long-term disability, flexible spending plan, supplemental health coverage, and 401(k).

A Typical Day as a Welcome Facilitator-Night Auditor

We strive to provide the ultimate experience for every guest in our care—whether individual business travelers, friends on an overdue getaway, or families navigating a road trip. Our guests deserve a “yes and” experience: 

• Response with a Smile A brand beacon who tirelessly focuses on the guest experience. The sharing of timely, accurate information with guests and administration. You’ll receive hands-on training, orientation of all spaces, and a mentor colleague to guide you in your earliest days with us. You’ll also use our KAJ Welcome Facilitator Checklist which takes the guesswork out of the details, with ample time to deliver plenty of “yes and” moments to our guests. 
• Tone Setter Extraordinaire First impressions are everything, but experiences are what last. Meeting every guest’s need while anticipating their next means you set the entire tone and outcome of their stay and interaction.
• Audit Guru  If you're looking to work the Front Desk in hospitality, but are nervous about the craziness that happens during day/evening hours, the overnight Front Desk position is great way to learn the hotel without the chaos that can happen during the day.  You also have to love staying up all night!  You will be responsible for completing the daily roll-over procedures and assisting with laundry and breakfast set-up during your down time.   
• Calm on the Surface There’s never a dull moment in this role, as you are on your feet and moving most of the time, adjusting to each day’s requirements as they arise. You’ll log steps and maintain your physical health by actively moving up to eight hours per day and sometimes lifting up to 40 pounds. You and your teammates will consistently support each other to lend a hand as needed to ensure we’re delivering the KAJ experience every day, with every guest. 

KAJ is for day makers, time takers, and big picture see-ers. By fostering a sense of family, comfort, and ritual, we’re inspiring our guests to achieve whatever they face when they leave our lobbies. KAJ communities are dynamic and built for people who thrive on delivering great experiences. While KAJ is a revenue and reviews-based business, we’re more into relationships. People over all else. We’re a “yes and”-type organization, indefinitely. 

If this is you and you want to build a career where you can make a real impact, start a conversation with us.

Here for People.

 Front Desk

(Welcome Facilitator)
Hourly, Non-Exempt

Overview

Consider this role as the official (first!) face of the KAJ experience! As our Guest Service Agents you act as the Welcome Facilitator and make every effort to ensure every guest’s satisfaction is met for the duration of their stay. You’re organized to a fault and lead each guest interaction with empathy, seeking to understand. You’re quick on your feet and love lending a helping hand across the hotel property. You’re a beacon of resource always shining a light on the solutions you provide.

If you find yourself yearning for a role focused on communication and happiness, love to organize and be a connector, and have a passion for people, we’d like to welcome you to learn more about KAJ!

At KAJ, we promise to deliver engaged leadership, a family-friendly environment, opportunities for growth, and colleagues who feel like lifelong friends. Our benefits include competitive wages, medical/dental/vision/life insurance, long-term disability, flexible spending plan, supplemental health coverage, and 401(k).

A Typical Day as a Welcome Facilitator

We strive to provide the ultimate experience for every guest in our care—whether individual business travelers, friends on an overdue getaway, or families navigating a road trip. Our guests deserve a “yes and” experience: 

• Response with a Smile A brand beacon who tirelessly focuses on the guest experience. The sharing of timely, accurate information with guests and administration. You’ll receive hands-on training, orientation of all spaces, and a mentor colleague to guide you in your earliest days with us. You’ll also use our KAJ Welcome Facilitator Checklist which takes the guesswork out of the details, with ample time to deliver plenty of “yes and” moments to our guests. 
• Tone Setter Extraordinaire First impressions are everything, but experiences are what last. Meeting every guest’s need while anticipating their next means you set the entire tone and outcome of their stay and interaction.
• A Team of Welcome Facilitators One of the best parts about this role is working with colleagues who share your passion, drive, and commitment to service. You will be asked to assist other Welcome Facilitators throughout the day, and together, make a lasting impression with the guests about the space, the people, and their experience through guest services.   
• Calm on the Surface There’s never a dull moment in this role, as you are on your feet and moving most of the time, adjusting to each day’s requirements as they arise. You’ll log steps and maintain your physical health by actively moving up to eight hours per day and sometimes lifting up to 40 pounds. You and your teammates will consistently support each other to lend a hand as needed to ensure we’re delivering the KAJ experience every day, with every guest. 

KAJ is for day makers, time takers, and big picture see-ers. By fostering a sense of family, comfort, and ritual, we’re inspiring our guests to achieve whatever they face when they leave our lobbies. KAJ communities are dynamic and built for people who thrive on delivering great experiences. While KAJ is a revenue and reviews-based business, we’re more into relationships. People over all else. We’re a “yes and”-type organization, indefinitely. 

If this is you and you want to build a career where you can make a real impact, start a conversation with us.

Here for People.

Bartender

(Spirit Maker)
Hourly, Non-Exempt

Overview

Looking for your next great sales opportunity?  It’s time to check in with KAJ Hospitality!

We’re looking for an outgoing individual who wants to lead the proactive Sales efforts at Hilton Garden Inn Sioux Falls South.

Who We Are

At Hilton Garden Inn Sioux Falls South, managed by KAJ Hospitality, our mission is to Inspire people to Aspire, to build a community where people pursue, fail and achieve together. How do we do this? By ensuring our family culture and core values are woven into each business decision we make. Family is about showing up in good times and in bad and an unrelenting commitment to overcome obstacles together. At KAJ Hospitality, we employ this practice in ever encounter we have.

What You’ll Do

As part of our KAJ Sales Team, you’ll help us achieve and exceed our revenue goals by selling a memorable experience in all market segments of the hotel including meetings and events. You will be responsible for soliciting, negotiating and booking new and repeat business through an active schedule of prospecting, telephone solicitation, outside sales calls, sales blitzes, site tours, client meetings, community involvement and industry networking activities – all of which develop business relationships in the community so our hotel is top of mind. As the main sales contact at the property, you’ll be expected to research and maintain knowledge of market trends, business news, competition and events. You will lead a sales manager who will handle all incoming group bookings and help prospect for new meeting business so you can focus 100% of your time on uncovering new business opportunities. This is a hands-on sales leadership role in which you’ll maintain both Hilton and KAJ Hospitality’s high standards of excellence.

What We Promise

Our Core Values are the heart of how we treat our team, it’s how we promote and reward and what sets us apart from any company that you’ve ever worked at before. Our employees enjoy both personal and professional growth, community involvement, mentorship, a full benefit and PTO package and plenty of workplace fun. Plus, don’t forget huge discounts on Hilton-branded hotels worldwide.

Don’t Take Our Word For It

“KAJ Hospitality is truly special. Our core values – showing up with empathy, taking care of people and inspiring success – are deeply instilled in everything we do.”

              -Lance, Catering Sales Manager

“At KAJ, you’re part of the family from day one. The sense of belonging is immediate and every teammate is welcomed and valued.”

              -Tony, General Manager

Other Responsibilities

Lead, manage and hold accountable one Catering Sales Manager

Maximize prime selling hours during week by representing the hotel at outside sales calls

Conduct a minimum number of highly-qualified sales calls per week

Create quarterly sales goals

Cross-sell KAJ hotels in the market and region

Assist with bookings when Sales Manager is out of office

Become part of our KAJ Hospitality-Hilton family and see why so many of our associates have made KAJ Hospitality their career home.

Contact us today – we’re waiting to hear from you!

Job Description: Hotel Renovation and Construction Manager (KAJ Hospitality)

Position Overview:
KAJ Hospitality is a leading hotel management company dedicated to creating exceptional guest experiences through innovative design, operational excellence, and a commitment to quality. As part of our strategic growth, we are seeking a talented Renovation Project Manager to lead our renovation initiatives and help shape the future of our hotel portfolio.

The Renovation Project Manager is responsible for overseeing and executing all hotel renovation and new construction projects within our portfolio. This role is critical in driving our growth strategy by ensuring projects are completed on time, within budget, and to the highest quality standards. This position requires regular travel to project sites to oversee construction, coordinate with on-site teams, and ensure project success. The ideal candidate will have extensive project management experience, deep knowledge of construction processes, and a proven track record in both general contracting and renovation management. This includes a strong understanding of construction methods, material sourcing, subcontractor coordination, architectural planning, and site management, ensuring projects are completed efficiently and to the highest quality standards.

Key Responsibilities:

• Lead the planning, execution, and completion of multiple hotel renovation projects, as well as new construction hotel developments.
• Coordinate with architects, contractors, designers, internal stakeholders, and brand representatives (e.g., Hilton, Marriott) to ensure alignment on project goals, timelines, and brand standards.
• Develop and manage project timelines, budgets, and resource plans.
• Collaborate with architects, designers, and internal stakeholders during the pre-development and construction phases of new hotel projects to ensure alignment with operational and brand requirements.
• Lead coordination between construction teams and hotel operations to minimize revenue displacement during projects.
• Serve as the owner's representative during design and construction meetings for all renovation and development projects.
• Conduct regular site visits to monitor progress, safety, and quality standards.
• Identify and mitigate potential project risks and issues.
• Ensure all projects adhere to company standards and brand guidelines.
• Prepare regular project updates and status reports for senior leadership and brand partners to ensure transparency and alignment on project progress.
• Oversee vendor management, contract negotiations, and procurement processes.
• Build and maintain strong relationships with key partners and suppliers.
• Implement best practices for cost control, quality assurance, project efficiency, and on-site safety management.

Required Qualifications:

• 5+ years of project management experience in construction, hospitality, or a related field.
• Proven track record of successfully delivering large-scale renovation and/or ground-up construction projects on time and within budget.
• Extensive knowledge of general contracting, construction methods, building codes, and project management software (e.g., MS Project, Procore). Ability to read and interpret architectural drawings, work closely with architects on design intent, coordinate trades, and manage site logistics effectively.
• Excellent communication, negotiation, and leadership skills.
• Ability to work under pressure and manage multiple projects simultaneously.
• Strong financial acumen and budget management skills.

Preferred Qualifications:

• PMP or similar project management certification.
• Experience in hotel or hospitality renovations and ground-up development.
• Familiarity with sustainability and green building practices.

JOB TITLE: Catering Sales Manager

DEPARTMENT: Sales & Marketing

SUPERVISOR TITLE: Director of Sales

Job Description/Summary: The Catering Sales Manager is responsible for revenue production for the Banquets and Guest Room Revenue associated with Banquet Groups and/or Meetings-Functions. They will meet or exceed planned revenue objectives for Banquets & Catering. The Catering Sales Manages will manage all areas of Group Banquet Sales per Brand standards. The Catering Sales Manager is a “hands-on” manager position, actively involved daily in securing, qualifying and following up on leads to book specific business. The Catering Sales Manager’s central focus is in sales and event coordination.

Catering Sales Manager Responsibilities:

· Handle all Wedding/Meeting-Group inquiries (phone, email, online) in a timely manner for assigned hotel(s)

· Active sales in the local wedding/meeting-group market.

· Follow up to every event that you booked with an email and survey to ensure satisfaction.

· Re-solicit past accounts weekly to generate new business.

· Meet and/or exceed defined Revenue and Solicitation goals.

· Responsible for leads with meeting space needs received through brand channels (Meetingbroker, OneSource)

· Respond to leads with meeting space needs for all assigned hotels via the CVB, HotelPlanner, and WeddingWire and other third-party lead sites

· Utilize Delphi to manage the hotel’s business, included but not limited to generating reports, entering business, blocking space and building accounts.

· Complete and submit required weekly reports in a timely manner.

· Maintain internal wedding calendar to track number of weddings booked each year.

· Attend monthly Sales Revenue Calls and provide updates on new bookings and sales goals.

· Know meeting room sets and capabilities.

· Utilize revenue management tools to determine guest room pricing to maximize overall revenue.

· Coordinate and execute site tours with prospective clients.

· Attend community networking events to promote the KAJ hotels in assigned market

· Coordinate and attend local wedding shows to promote the KAJ hotels in assigned market.

· Optimize and maintain all third-party websites for promoting weddings/meetings and seek out new websites that we can list on.

· Event planning and detailing for all Wedding/meeting booked events; maximize Catering revenues wherever possible through up-selling techniques.

· Work directly with F&B Director on specialty menus or requests that are out of the ordinary from clients.

· Communication of function-arrangement to all responsible hotel departments via weekly BEO meetings at all properties.

· Physically double-check all function arrangements against specifications of client.

· Meet and greet high-profile meeting planners upon arrival. Interact with outside planners and vendors for special events.

· Monitor quality of service in Banquets and work with F&B Department to keep informed of F&B issues as they arise.

· Follow through to completion of function.

· Assist with referring leads to other KAJ hotels when there is no availability at assigned hotel(s) or we cannot meet the client’s budget.

· Join Director of Sales on sales calls to potential meeting and events clients.

· Any other duties directed by the Director of Sales or VP Sales and Revenue Strategy.

Catering Sales Manager Expectations:

· Expected to be available when group business demands it; including being present at beginning and/or peak times of events to create a touchpoint and memorable experience at our properties.

· Maintain Prime Selling Time: 10:00 am – 4:00 pm (Tuesday – Thursday).

· Attend daily stand-up meetings to communicate group and meeting pertinent information to staff.

· Ensure all Meetings, Events, and Guest Room Blocks have a signed contract, along with a signed credit card authorization form.

· Ensure prompt response (With-in 4 Hours) to all inquiries and customer requests.

Hours are typically M-F 8-5 but you need to be flexible depending on client demands.

Don’t Take Our Word For It

“KAJ is for the employee. For the guest. They have that point of view, that mentality, and that culture.”
—Melissa, Director of Sales at KAJ Hospitality

“KAJ cares more, way more. Period. They want us to succeed. I preach how great KAJ is to my team and feel like KAJ comes through on that, and is visible.”
—Josh, KAJ General Manager, Holiday Inn Express and Suites Omaha South-Ralston Arena

Become part of our KAJ Hospitality family and see why so many of our associates have made KAJ Hospitality their career home.

Contact us today – we’re waiting to hear from you!