***This position would work at both our Hampton Inn & Suites by Hilton Fargo and our Four Points by Sheraton Fargo. 32 Hours per week (Including Weekends)***
There’s nothing behind-the-scenes about the maintenance role at KAJ. In addition to incredibly high standards for form and function of all brand properties, The Fixer ensures every guest has a highly enjoyable, safe experience designed through preparation and sense of place. If you believe there’s a solution for everything and looks go beyond surface details, you might just have the eye we’re looking for.
If you are fueled by solving complex problems, working in tandem with other like-minded solutionists, and really happen to enjoy a well-oiled machine—both literally and figuratively, you might just find your match at KAJ.
At KAJ, we promise to deliver engaged leadership, a family-friendly environment, opportunities for growth, and colleagues who feel like lifelong friends. Our benefits include competitive wages, medical/dental/vision/life insurance, long-term disability, flexible spending plan, supplemental health coverage, and 401(k).
A Typical Day as The Fixer
We strive to provide the ultimate experience for every guest in our care—whether individual business travelers, friends on an overdue getaway, or families navigating a road trip. Our guests deserve a “yes and”experience:
KAJ is for day makers, time takers, and big picture see-ers. By fostering a sense of family, comfort, and ritual, we’re inspiring our guests to achieve whatever they face when they leave our lobbies. KAJ communities are dynamic and built for people who thrive on delivering great experiences. While KAJ is a revenue and reviews-based business, we’re more into relationships. People over all else. We’re a “yes and”-type organization, indefinitely.
If this is you and you want to build a career where you can make a real impact, start a conversation with us.
Here for People.
* Provide daily support to overall hotel operations to include room calls & resolutions, routine repairs, communications and report logs
*Responsible for daily pool testing and regular pool maintenance
*Responsible for purchasing and managing within the maintenance budget guidelines as shown in the Addendum below
*Respond to and resolve to the best of your ability all occupied room calls within 30 minutes or less
* Responsible to communicate to hotel staff any concerns, priorities and needs to ensure ultimate guest and associate satisfaction via verbal and/or written
* Responsible to properly use, store and return all tools. In addition to maintain proper inventories and controls of all disposable products
* Assist with overall cleanliness and appearances of hotel interior and exterior in accordance
“KAJ is the most family-oriented, ever. We are friends here. We care about each other. Good vibes.”
“KAJ is for the employee. For the guest. They have that point of view, that mentality, and that culture.”
“KAJ cares more, way more. Period. They want us to succeed. I preach how great KAJ is to my team and feel like KAJ comes through on that, and is visible.”