Consider this role as the official (first!) face of the KAJ experience! As our Guest Service Agents you act as the Welcome Facilitator and make every effort to ensure every guest’s satisfaction is met for the duration of their stay. You’re organized to a fault and lead each guest interaction with empathy, seeking to understand. You’re quick on your feet and love lending a helping hand across the hotel property. You’re a beacon of resource always shining a light on the solutions you provide.
If you find yourself yearning for a role focused on communication and happiness, love to organize and be a connector, and have a passion for people, we’d like to welcome you to learn more about KAJ!
At KAJ, we promise to deliver engaged leadership, a family-friendly environment, opportunities for growth, and colleagues who feel like lifelong friends. Our benefits include competitive wages, medical/dental/vision/life insurance, long-term disability, flexible spending plan, supplemental health coverage, and 401(k).
We strive to provide the ultimate experience for every guest in our care—whether individual business travelers, friends on an overdue getaway, or families navigating a road trip. Our guests deserve a “yes and” experience:
KAJ is for day makers, time takers, and big picture see-ers. By fostering a sense of family, comfort, and ritual, we’re inspiring our guests to achieve whatever they face when they leave our lobbies. KAJ communities are dynamic and built for people who thrive on delivering great experiences. While KAJ is a revenue and reviews-based business, we’re more into relationships. People over all else. We’re a “yes and”-type organization, indefinitely.
If this is you and you want to build a career where you can make a real impact, start a conversation with us.
Here for People.
“KAJ is the most family-oriented, ever. We are friends here. We care about each other. Good vibes.”
“KAJ is for the employee. For the guest. They have that point of view, that mentality, and that culture.”
“KAJ cares more, way more. Period. They want us to succeed. I preach how great KAJ is to my team and feel like KAJ comes through on that, and is visible.”